Online booking is an amazing tool for our clients to access our available times 24/7 - we know life gets hectic and even calling for an appointment can be a mission to fit into the day. This system is fabulous as its really simple to use and even provides our clients with the ability to upload pictures for their stylist if they want when booking their appointment.
PLEASE CONTACT US IF YOU CAN NOT SEE A TIME THAT SUITS YOU - WE WILL DO OUR BEST TO FIT YOU IN.
PLEASE CONTACT US IF YOU CAN NOT SEE A TIME THAT SUITS YOU - WE WILL DO OUR BEST TO FIT YOU IN.
Redo & Adjustment policy:
We want you to love your experience with us!
If there are any issues with your hair or your experience in the salon please make contact with us via email within 7 days after your appointment and we will gladly fit you in to rectify the issue free of charge.
AURUM CANCELLATION POLICY
We require a minimum of 24 hours notice if you need to change your appointment.
We require a deposit on all online bookings.
Please understand that if we are unable to fill your booked space, a fee equal to 50% of the service will be charged if we are not given enough notice to fill the time spot that you have booked out with our stylist.
This creative work we do is what we love - but please remember it is also our team & family livelihoods.
We are a small business so last minute cancels can hit hard.
We ask that you please respect our time and let us know as soon as possible so we can fill your appointment space.
We are also understanding that extreme circumstances can come up so please communicate with us if there are any issues.
Email: reception@aurumhairstylists.co.nz
We require a minimum of 24 hours notice if you need to change your appointment.
We require a deposit on all online bookings.
Please understand that if we are unable to fill your booked space, a fee equal to 50% of the service will be charged if we are not given enough notice to fill the time spot that you have booked out with our stylist.
This creative work we do is what we love - but please remember it is also our team & family livelihoods.
We are a small business so last minute cancels can hit hard.
We ask that you please respect our time and let us know as soon as possible so we can fill your appointment space.
We are also understanding that extreme circumstances can come up so please communicate with us if there are any issues.
Email: reception@aurumhairstylists.co.nz
