To ensure the smooth operation of our salon, we kindly ask for adequate notice of no less then
48 hours if you need to cancel or reschedule your appointment.
For last-minute cancellations or no-shows 50% of the service fee will be charged as it limits our
ability to offer the reserved time to other clients.
As a small business, cancellations made without sufficient notice can significantly impact our
team, whose livelihoods depend on the services they provide.
We value your time and ask that you kindly respect ours by notifying us as early as possible to
allow us the opportunity to rebook the appointment.
Ngā mihi.
48 hours if you need to cancel or reschedule your appointment.
For last-minute cancellations or no-shows 50% of the service fee will be charged as it limits our
ability to offer the reserved time to other clients.
As a small business, cancellations made without sufficient notice can significantly impact our
team, whose livelihoods depend on the services they provide.
We value your time and ask that you kindly respect ours by notifying us as early as possible to
allow us the opportunity to rebook the appointment.
Ngā mihi.
Aurum Clothing Protection Policy & Waiver
At Aurum, we take every precaution to protect our clients’ clothing and
personal belongings during hair and beauty services. We provide protective
capes, towels, and other coverings to minimise the risk of damage.
However, due to the nature of professional colouring, cutting, and chemical
treatments, we cannot guarantee that clothing, handbags, or personal items
will remain free from stains, damage, or discolouration. Some products may
permanently mark fabrics, particularly light-coloured, delicate, or absorbent
materials.
To help protect your clothing, we kindly ask that you:
• Remove any valuable, delicate, or light-coloured garments before your
appointment where possible.
• Wear the protective covering provided for the duration of your service.
• Keep personal belongings such as handbags and coats stored safely
away from the service area.
By proceeding with your appointment, you acknowledge and accept that
while Aurum takes every reasonable precaution to avoid damage, the salon
and its staff are not liable for any damage to clothing, accessories, or
personal belongings that may occur during your service.
Thank you for your understanding and cooperation. Our goal is always to
deliver an exceptional experience while
At Aurum, we take every precaution to protect our clients’ clothing and
personal belongings during hair and beauty services. We provide protective
capes, towels, and other coverings to minimise the risk of damage.
However, due to the nature of professional colouring, cutting, and chemical
treatments, we cannot guarantee that clothing, handbags, or personal items
will remain free from stains, damage, or discolouration. Some products may
permanently mark fabrics, particularly light-coloured, delicate, or absorbent
materials.
To help protect your clothing, we kindly ask that you:
• Remove any valuable, delicate, or light-coloured garments before your
appointment where possible.
• Wear the protective covering provided for the duration of your service.
• Keep personal belongings such as handbags and coats stored safely
away from the service area.
By proceeding with your appointment, you acknowledge and accept that
while Aurum takes every reasonable precaution to avoid damage, the salon
and its staff are not liable for any damage to clothing, accessories, or
personal belongings that may occur during your service.
Thank you for your understanding and cooperation. Our goal is always to
deliver an exceptional experience while