At Aurum, we believe that true success is measured not only by the quality of our services but by our commitment to protecting animals, people, and the environment.
Our sustainability ethos is at the heart of everything we do.
We are continually seeking out innovative products and tools that align with our core values—products that deliver outstanding results without compromising on ethics or sustainability. From cruelty-free hair care to environmentally responsible packaging, we make conscious choices that reflect our dedication to a better future.
But sustainability goes beyond our products. At Aurum, we are equally passionate about the sustainability of our people. A thriving workforce is built on a foundation of respect, fair financial compensation, and the ongoing development of skills. By fostering a positive, inspiring workplace and providing top-tier education for the next generation of stylists, we ensure a stable future for our team and the best possible service for our clients.
Our focus on sustainability creates not only a greener world but a healthier, happier, and more fulfilling livelihood for everyone involved—from our clients to our stylists, and from our local community to the planet.
“HOW KIDSCAN HELPS
Kids Can believes that education is a child’s ticket out of poverty, and gives them the
opportunity for a better future. But kids can’t learn when they are cold, wet and hungry.
So we partner with schools and early childhood centres across New Zealand to give the 1 in 5
Kiwi kids affected by poverty the essentials: food, clothing and health products.”
Aurum are proud to have donated to Kids Can every month for the past 5 years - we love this
charity - please support them if you can.
Kids Can believes that education is a child’s ticket out of poverty, and gives them the
opportunity for a better future. But kids can’t learn when they are cold, wet and hungry.
So we partner with schools and early childhood centres across New Zealand to give the 1 in 5
Kiwi kids affected by poverty the essentials: food, clothing and health products.”
Aurum are proud to have donated to Kids Can every month for the past 5 years - we love this
charity - please support them if you can.
We now have the ActivePure going 24/7 in the salon - it’s just another layer of protection for
our team and clients.
our team and clients.
100% Biodegradable Towels
Eco Friendly
Biodegradable
100% Plant
Made from certified renewable sources of wood fibre meaning they are decomposed by naturally occurring micro-organisms into Co2 and water and can be recycled with cardboard/paper waste.
Eco Friendly
Biodegradable
100% Plant
Made from certified renewable sources of wood fibre meaning they are decomposed by naturally occurring micro-organisms into Co2 and water and can be recycled with cardboard/paper waste.
REDO & ADJUSTMENT POLICY
We want you to love your experience with us!
If there are any issues with your hair or your experience in the salon please make contact with us via email within 7 days after your appointment and we will gladly fit you in to rectify the issue free of charge.
AURUM CANCELLATION POLICY
No cancellations or changes allowed within 48 hours of the appointment. Cancellations within 48 hours or missing your appointment will result in a fee equal to 50.00% of the booking.
To ensure the smooth operation of our salon, we kindly ask for adequate notice if you need to cancel or reschedule your appointment. For last-minute cancellations or no-shows without reasonable explanation, 50% of the service fee will be charged, as it limits our ability to offer the reserved time to other clients.
As a small business, cancellations made without sufficient notice can significantly impact our team, whose livelihoods depend on the services they provide. We value your time and ask that you kindly respect ours by notifying us as early as possible to allow us the opportunity to rebook the appointment.
Ngā mihi
The Aurum Team x
No cancellations or changes allowed within 48 hours of the appointment. Cancellations within 48 hours or missing your appointment will result in a fee equal to 50.00% of the booking.
To ensure the smooth operation of our salon, we kindly ask for adequate notice if you need to cancel or reschedule your appointment. For last-minute cancellations or no-shows without reasonable explanation, 50% of the service fee will be charged, as it limits our ability to offer the reserved time to other clients.
As a small business, cancellations made without sufficient notice can significantly impact our team, whose livelihoods depend on the services they provide. We value your time and ask that you kindly respect ours by notifying us as early as possible to allow us the opportunity to rebook the appointment.
Ngā mihi
The Aurum Team x